Smart Hotel Holiday | Hotel in Mestre

| 7.8 (410 Reviews) |  1 Bathroom
Carpenedo Hotel | Smart Hotel Holiday

Hotel in Carpenedo, Mestre

Hotel in Mestre with a 24-hour front desk and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Housekeeping is available on request.
Smart Hotel Holiday offers 97 accommodations with minibars and safes. Beds feature down comforters. Televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! children 4 years old and younger stay free when using existing bedding.
Payment Policy
Fee for continental breakfast: approximately eur 8 for adults and eur 8 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 18 lbs per pet) pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number it027042a1mltxz3ps safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Dec 30, 2024 08:14:51 PM
Review Score:   4
Summary: I wasn't very happy as I booked the most expensive room of the hotel, and at arrival i found it unprepared: electricity was off and had to call the reception to fix it, the phone didnt work and I had to go back all the way down to front desk, there were 2 towels randomly in the ceiling, the sofa bed was open with 2 beds despite the booking was for only 2 people and the service was unavailable (as we arrived late) to put it back in place, and finally our double bed was actually made of 2 separate materrasses hence there was a space in between that made the bed uncomfortable. We looked for water and the plastic bottle water in the minibar was used and a left over from the prior guests. The heating control worked but the heating was very weak and we were cold during the night. The hotel staff was very nice and responsive/helpful to these incidents, but those made the arrival and the stay disappointing and not congruent to the description, the 4 stars and the type of room that was sold.
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