Zao Plaza Hotel | Hotel in Zaō Onsen

| 8.0 (113 Reviews) |  2 Bathrooms  10 Guests
Zaoonsen Hotel | Zao Plaza Hotel

Hotel in Zaoonsen, Zaō Onsen

Zao Plaza Hotel in Zaō Onsen provides accommodations with an open-air bath and a garden. Featuring free private parking, the 3-star ryokan is a 6-minute walk from Zao Hotsprings Ski Resort. The accommodation features a hot spring bath, free Wifi throughout the property, and family rooms. The ryokan offers a flat-screen TV and a private bathroom with slippers, a hair dryer, and bidet. A fridge is also available, as well as a coffee machine and a kettle. At the ryokan, each unit includes bed linen and towels. An Asian breakfast is available each morning at Zao Plaza Hotel. The ryokan is located in a geothermal area, with a number of hot springs for guests to relax in. Skiing and hiking can be enjoyed nearby, while a ski pass sales point and ski storage space are also available on-site. Yamagata Airport is 22 miles from the property.

Zao Plaza Hotel is located in Zaō Onsen.

This 29 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Accessibility, Security/Safety, and several others. This is a 3 star rated property and has over 113 reviews with the average score of 8 . Coming to Zaō Onsen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 29 Bedrooms Hotel if you want to learn more about this place in Zaō Onsen. These details are authentic, as they are provided by our partner, booking.com.

This Zao Plaza Hotel in Zaō Onsen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Zao Plaza Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
View
Accessibility
Security/Safety
Sports/Activities
Skiing
Wellness Facilities
Fireplace/Heating
Guest Services
Child Friendly
Hot Tub
Internet

Facility Overview

Parking
  • Parking on site
  • Free parking
  • Parking
  • Street parking
  • Private Parking
Activities
  • Hot spring bath
  • Hiking
  • Open-air bath
  • Public Bath
  • Full-body massage
  • Fishing
  • Skiing
  • Massage
  • Massage chair
General
  • Family rooms
  • Elevator
  • Heating
  • Wifi in all areas
Guest Services
  • Baggage storage
  • Vending machine (drinks)
  • Fax/Photocopying
  • Daily housekeeping
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • Key access
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Thermometers for guests provided by property
Skiing
  • Ski pass vendor
  • Ski storage

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed

To use the property's free shuttle, call upon arrival at zao onsen bus terminal. contact details can be found on the booking confirmation, please note that restaurants around the area are limited and may close early in the evening. dining options may be difficult to find after 19:00.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.83
Location:
8.16
Staff:
8.95
Facilities:
7.76
Comfort:
8.2
Cleanliness:
8.07
Lena
Mar 3, 2026 08:00:00 AM
Review Score:   10
Japan
Reviewer Type: Couple
Travel Purpose: leisure
Positive: If you’re here in the winter (for snowboarding / skiing) the location is perfect. There is a lift right next to it and the central town is only a short walk away. The onsen was also amazing, and they allow tattoos! Which was very important for us. The food was also great. We did not realise that we had half-board, so we were (very) late for dinner on our first evening. The staff called us and informed us, in a very friendly manner, that we must come to the restaurant immediately. This was shortly after dinner should have ended. They accommodated our mistake with friendliness. The breakfast was also great (definitely my favourite meal), unfortunately we missed it on the second day. Finally, there was a small accident. Another guest’s rental vehicle slipped into our rental vehicle due to the ice. The hotel staff was very helpful and helped with the filing of a police report and translation with the police officers (who were also amazingly friendly. The staff also helped us reschedule a hike we had planned for that morning (this had not been booked through the hotel) and even offered to drive us to the meeting location, since our car was incapacitated. Oh, and the room was so comfy! I would definitely come back!
Summary: Very welcoming, very comfy, very homey.
See All Reviews

Room Arrangement

Room Info Facilities
Room Selected at Check-In
Room Type: Family
Room Size: 13 m2
5 Futon bed(s) Bed
2 Twin bed(s) Bed
Room Selected at Check-In

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Shower cap, Shower, Body soap, Shared toilet, Slippers, Hairdryer, Bathtub, Toothbrush

General

Safe, Smoke Alarm, Key access, Lockers, Heating, Trash cans, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone

Kitchen

Refrigerator, Wine glasses, High chair, Coffee machine, Electric kettle

Services

Wake-up service

Bedroom

Linens

Room amenities

Clothes rack, Yukata

Food & Drink

Wine/Champagne
Japanese-Style Room (10tatami)
Room Type: Family
Room Size: 18 m2
5 Futon bed(s) Bed
Japanese-Style Room (10tatami)

Bathroom

Private bathroom, Toilet, Free toiletries, Towels, Bidet, Toilet paper, Shampoo, Conditioner, Shower cap, Shower, Body soap, Shared toilet, Slippers, Hairdryer, Bathtub, Toothbrush

General

Safe, Smoke Alarm, Key access, Lockers, Heating, Trash cans, Fire extinguisher

Media & Technology

Flat-screen TV, TV, Telephone

Kitchen

Refrigerator, Wine glasses, High chair, Coffee machine, Electric kettle

Services

Wake-up service

Bedroom

Linens

Room amenities

Clothes rack, Yukata

Food & Drink

Wine/Champagne

FAQ's

Is this Zao Plaza Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zao Plaza Hotel?

Check-in time for Zao Plaza Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zao Plaza Hotel have a swimming pool?

No, this Zao Plaza Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zao Plaza Hotel?

Best-rates for the Zao Plaza Hotel starts from $235 per night with includes Wellness Facilities, Guest Services, Child Friendly, Parking, View, Accessibility, Security/Safety, Fireplace/Heating, Hot Tub, Internet, Sports/Activities, Skiing with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zao Plaza Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zao Plaza Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zao Plaza Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zao Plaza Hotel?

Based on the information reported by the owner or manager, the Zao Plaza Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zao Plaza Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD235
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