Is this Sheraton Palo Alto Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sheraton Palo Alto Hotel have a swimming pool?

Yes, this Sheraton Palo Alto Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Palo Alto Hotel?

Best-rates for the Sheraton Palo Alto Hotel starts from $176 per night with includes Balcony/Terrace, Accessibility, Child Friendly, Kitchen, Air Conditioner, Pool, Business Services, Bedding/Linens, Bar, Guest Services, Breakfast, TV, Security/Safety, Laundry, Parking, Wheelchair Accessible, Toiletries, Internet, Wellness Facilities, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Palo Alto Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Palo Alto Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Palo Alto Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Palo Alto Hotel?

Based on the information reported by the owner or manager, the Sheraton Palo Alto Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Palo Alto Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Palo Alto Hotel | Hotel in Palo Alto

| 8.6 (1004 Reviews) | 1 Bathroom

University South Hotel | Sheraton Palo Alto Hotel

Hotel in University South, Palo Alto

Suburban hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Designer toiletries

Shower

Bedroom

Bed sheets

Heating (climate-controlled)

Down comforter

Premium bedding

Blackout drapes/curtains

Free cribs/infant beds

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Energy-saving switches

Iron/ironing board

Desk

Connecting rooms available

Recycling

Desk chair

Phone

Free local calls

LED light bulbs

Breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 23 per person

1 poolside bar and 1 bar

Free bottled water

Coffee/tea maker

Refrigerator

Parking

Self parking on site (USD 20.00 per day; includes in/out privileges)

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible van parking

Wheelchair-accessible path of travel

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Assistive listening devices available

Assistive listening devices in meeting rooms

Wheelchair-accessible business center

Braille signage

Thin carpet in room

In-room accessibility

Valet for wheelchair-equipped vehicle

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Elevator

Well-lit path to entrance

Wheelchair-width doorways

Grab bar near toilet

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible fitness center

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Transfer shower

Activities

Mountain biking

Golfing

Bicycle rentals

Hiking/biking trails

Outdoor pool

Shopping

24-hour fitness center

Entertainment

Cable channels

50-inch LCD TV

Premium channels

General

Conference space (5405 square feet)

Computer station

Meeting rooms - 14

24-hour business center

Banquet hall

Gift shop/newsstand

Vending machine

Ballroom

Water dispenser

Elevator

Free newspapers in lobby

Front-desk safe

English

Smoke-free property

Vegan dining options

No plastic coffee stirrers

Comprehensive food waste policy

No plastic drinking straws

Comprehensive recycling policy

Double-glazed windows

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Laundry facilities

Refrigerator

Free cribs/infant beds

Snack bar/deli

Outdoor pool

Laundry facilities

Change of bedsheets (on request)

24-hour front desk

Dry cleaning service

Luggage storage

Housekeeping (on request)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Pool sun loungers

Pool umbrellas

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 23 per person self parking fee: usd 20.00 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 80 lbs per pet

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Neilan

Nov 30, 2025 11:17:59 PM

Review Score: 10

Summary: The room was clean and comfortable. The staff couldn’t have been more pleasant and helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Traditional Room, 1 King Bed Room Size: 300 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1, Ping - 8.43
Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) Room Size: 301 square feet m² 1 King Bed	General Ping - 8, No rollaway/extra beds, Garden view, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed, Kitchenette (1 Sofa bed) Room Size: 450 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Free newspaper, Number of bedrooms - 0, Kitchenette, Square feet - 450, Sofa bed, Pets not allowed, Ping - 13, Extra bed count 1, Separate dining area, Square meters - 42, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed, Kitchenette Room Size: 450 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Free newspaper, Number of bedrooms - 0, Kitchenette, Square feet - 450, Pets not allowed, Ping - 13, Separate dining area, Square meters - 42, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Double Beds Room Size: 300 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 2, City view, Bed count maximum 2
Premium Room, 1 King Bed (1 Sofa bed) Room Size: 419 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, Square feet - 419, Number of bedrooms - 1, Square meters - 39, Ping - 12, Sofa bed, Pets not allowed, Extra bed count 1, No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr) Room Size: 390 square feet m² 1 King Bed	General Square feet - 390, Garden view, Ping - 11, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 390 square feet m² 1 King Bed	General Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Ping - 10.96, Square feet - 390, Garden view, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Number of living rooms 0, Free newspaper, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 20, Square meters - 65, Balcony or patio, No rollaway/extra beds, Garden view, Separate sitting area, Balcony, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Double Beds Room Size: 300 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom (1 King, Sofa bed, Living/Sitting area) Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Free newspaper, Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Ping - 20, Square meters - 65, No rollaway/extra beds, Garden view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 King Bed Room Size: 300 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square meters - 28, Pets not allowed, Square feet - 300, Bed count minimum 1, Bed count maximum 1
Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: 301 square feet m² 1 King Bed	General Ping - 8, No rollaway/extra beds, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Traditional Room, 2 Double Beds, Non Smoking Room Size: 300 square feet m² 2 Double Beds	General Ping - 8, Number of living rooms 0, Free newspaper, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Pets not allowed, Square feet - 300, Extra bed count 0, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub) Room Size: 390 square feet m² 1 King Bed	General Square feet - 390, Garden view, Ping - 11, Square meters - 36, Bed count minimum 1, Bed count maximum 1