Shangri-La Tokyo | Hotel in Tokyo

| 9.6 (609 Reviews) |  1 Bathroom
Marunouchi Hotel | Shangri-La Tokyo

Hotel in Marunouchi, Tokyo

This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Tokyo offers 200 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Designer toiletries
  • Bidet
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels
Bedroom
  • Air conditioning
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Bed sheets
  • Down comforter
  • Desk
  • Safe
  • Individually furnished
  • Soundproofing
  • In-room massage
  • Turndown service
  • Eco-friendly cleaning products used
  • Slippers
  • Recycling
  • Iron/ironing board
  • Phone
  • LED light bulbs
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 7843 per person
  • 24-hour room service
  • 1 bar
  • Electric kettle
  • Coffee/tea maker
  • Refrigerator
  • Espresso maker
  • Minibar
  • Free bottled water
Parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (JPY 6000 per day)
  • Valet parking on site (JPY 8000 per day)
Accessibility
  • Elevator
  • Wheelchair-accessible van parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
Activities
  • Steam room
  • Lifeguards on site
  • 24-hour fitness center
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Full-service spa
  • Sauna
Entertainment
  • Digital channels
  • 42-inch flat-screen TV
  • Premium channels
  • DVD player
General
  • 24-hour business center
  • Meeting rooms
  • Conference space
  • Elevator
  • Banquet hall
  • Front-desk safe
  • Free newspapers in lobby
  • Chinese (Mandarin)
  • Malay
  • French
  • Italian
  • German
  • Chinese (Cantonese)
  • Korean
  • Arabic
  • Japanese
  • Hindi
  • English
  • Designated smoking areas (fines apply)
Guest Services
  • In-room child care (surcharge)
  • DVD player
  • Children's toys
  • Free cribs/infant beds
  • Children's books
  • Children's games
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Children's dinnerware
  • Indoor pool
  • Laundry facilities
  • Daily housekeeping
  • Dry cleaning service
  • Concierge services
  • Turndown service
  • Multilingual staff
  • Wedding services
  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Lifeguards on site
Spa
  • Steam room
  • Aromatherapy
  • Massage - Swedish
  • Couples treatment room(s)
  • Massage - hot stone
  • Detox wraps
  • Facials
  • Massage/treatment rooms
  • Spa open daily
  • 5 treatment rooms
  • Body wraps
  • Body treatments
  • Hot tub
  • Massage - prenatal
  • Massage - deep-tissue
  • Body scrubs
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 16
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for jpy 22770.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately jpy 7843 per person airport shuttle fee: jpy 3100 per person (one-way) self parking fee: jpy 6000 per day valet parking fee: jpy 8000 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: jpy 22770.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Daniel
Mar 11, 2026 06:19:10 PM
Review Score:   10
Summary: Our stay at Shangri-La Tokyo was truly delightful. Every member of the team we encountered was exceptionally kind, attentive, and genuinely caring. The level of hospitality throughout the hotel was remarkable. The check-in at the Horizon Club was particularly smooth and welcoming. It felt very special, and the staff were incredibly thoughtful with our family. Our 4-year-old daughter even received a small gift, which made the moment even more memorable for her. The room was spacious and beautifully appointed, offering a lovely view that made our stay even more enjoyable. If there is one small point for improvement, it would be the bed comfort, which could perhaps be a bit softer. Aside from that minor detail, everything else about the stay was excellent. Overall, it was a very pleasant experience, and we truly appreciated the kindness and professionalism of the entire team.
See All Reviews

Room Arrangement

Room Info Facilities
Shangri-La Suite
Room Size: 1615 square feet m2
1 King Bed
Shangri-La Suite

General

Square meters - 150, Number of bedrooms - 1, Garden view, Ping - 45, Square feet - 1615, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Premier Suite, 1 King Bed
Room Size: 1292 square feet m2
1 King Bed
Premier Suite, 1 King Bed

General

Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Horizon Club Deluxe Imperial Garden View King
Room Size: 538 square feet m2
1 King Bed
Horizon Club Deluxe Imperial Garden View King

General

Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Presidential Suite
Room Size: 2896 square feet m2
1 King Bed
Presidential Suite

General

Ping - 81, Square feet - 2896, Number of bedrooms - 1, Garden view, Square meters - 269, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1
Horizon Club, Premier Room, 1 King Bed
Room Size: 732 square feet m2
1 King Bed
Horizon Club, Premier Room, 1 King Bed

General

Square feet - 732, Number of bedrooms - 1, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club, Deluxe Room, 2 Twin Beds
Room Size: 538 square feet m2
2 Twin Beds
Horizon Club, Deluxe Room, 2 Twin Beds

General

Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite, 1 King Bed
Room Size: 732 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Executive level room, Square feet - 732, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Deluxe Room, 2 Twin Beds
Room Size: 538 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Portable bathtub seat, Bed count maximum 2
Deluxe Imperial Garden View 2 Twins
Room Size: 538 square feet m2
2 Twin Beds
Deluxe Imperial Garden View 2 Twins

General

Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Portable bathtub seat
Deluxe Imperial Garden View 1 King
Room Size: 538 square feet m2
1 King Bed
Deluxe Imperial Garden View 1 King

General

Square meters - 50, Doorbell/telephone notification, Ping - 15, Bathroom grab bars, Square feet - 538, Number of bedrooms - 1, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Portable bathtub seat
Horizon Club, Deluxe Room, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Horizon Club, Deluxe Room, 1 King Bed

General

Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Room, 1 King Bed
Room Size: 732 square feet m2
1 King Bed
Premier Room, 1 King Bed

General

Square feet - 732, Square meters - 68, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Ping - 21
Horizon Club Deluxe Imperial Garden View Twin
Room Size: 538 square feet m2
2 Twin Beds
Horizon Club Deluxe Imperial Garden View Twin

General

Square meters - 50, Ping - 15, Square feet - 538, Garden view, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Suite, 2 Twin Beds
Room Size: 1292 square feet m2
2 Twin Beds
Premier Suite, 2 Twin Beds

General

Square meters - 120, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Extra bed count 1, Number of living rooms 1, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this Shangri-La Tokyo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Tokyo have a swimming pool?

Yes, this Shangri-La Tokyo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Tokyo?

Best-rates for the Shangri-La Tokyo starts from $1,551 per night with includes Eco Friendly, Laundry, TV, Accessibility, Bedding/Linens, Bar, Guest Services, Child Friendly, Kitchen, Air Conditioner, Parking, Pool, Sports/Activities, Spa, Breakfast, Designated Smoking Area, Wellness Facilities, Toiletries, Entertainment, Hot Tub, Internet, Wheelchair Accessible, Transportation/Shuttle, Business Services, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Tokyo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Tokyo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Tokyo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Tokyo?

Based on the information reported by the owner or manager, the Shangri-La Tokyo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Tokyo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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