SETOUCHI RETREAT by Onko Chishin | Hotel in Matsuyama

| 9.7 (82 Reviews) |  6 Bathrooms  20 Guests
Matsuyama Hotel | SETOUCHI RETREAT by Onko Chishin

Hotel in Matsuyama

Offering a seasonal outdoor pool and views of the sea, SETOUCHI RETREAT by Onko Chishin Adults only is located in Matsuyama in the Ehime Region, 6.8 mi from Matsuyama. The hotel has a terrace and views of the mountains, and guests can enjoy a drink at the bar. Free private parking is available on site. A flat-screen TV, as well as an iPad are featured. Enjoy a cup of coffee from your terrace or balcony. Every room has a private bathroom. For your comfort, you will find bath robes and slippers. SETOUCHI RETREAT by Onko Chishin Adults only features free WiFi throughout the property. Sauna is available between 15:00-23:00, extra fees apply. Car hire is available at this hotel and the area is popular for golfing. Matsuyama Airport is 9.3 mi from the property.

SETOUCHI RETREAT by Onko Chishin is located in Matsuyama.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Balcony/Terrace, Security/Safety, and several others. This is a 5 star rated property and has over 82 reviews with the average score of 9.7 . Coming to Matsuyama and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Matsuyama. These details are authentic, as they are provided by our partner, booking.com.

This SETOUCHI RETREAT by Onko Chishin in Matsuyama is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “SETOUCHI RETREAT by Onko Chishin”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Guest Services
Entertainment
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Parking
Activities
  • Spa facilities
  • Spa
  • Sauna
  • Water sports facilities on site
  • Hot tub/Jacuzzi
  • Indoor pool (year-round)
  • Temporary art galleries
  • Indoor pool
  • Spa/Wellness packages
  • Body treatments
  • Golf course (within 2 miles)
  • Beauty services
  • Facial treatments
General
  • Smoke-free property
  • Safe
  • Designated smoking area
  • Heating
  • Wifi in all areas
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Adults only
Guest Services
  • Concierge
  • Lockers
  • Room service
  • Baggage storage
  • Suit press
  • Private check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (seasonal)
  • Sun deck
  • Terrace
  • Outdoor pool
  • Garden
Security/Safety
  • Fire extinguishers
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Infinity pool
  • Beach chairs/Loungers
  • Rooftop pool
  • Shallow end
  • Heated pool
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Shuttle service (surcharge) from/to matsuyama airport, jr matsuyama station, dogo onsen train station, matsuyama sightseeing port and matsuyama castle is available if requested at least 3 days prior to the check-in date, pick-up/drop-off location details: matsuyama airport: at the arrival gate in front of the stained-glass doors, jr matsuyama station: near the ticket wickets, dogo onsen train station: near the taxi stop, matsuyama sightseeing port: in front of the police box, matsuyama castle: at the ropeway terminal, please contact the property directly if you wish to use this service, guests who want to additionally include meals to their plan must inform the property at least 3 days before the day of arrival. vegetarian meals can be also prepared if requested at least 3 days in advance.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests, this property does not accommodate bachelor(ette) or similar parties, swimming pool: closed from tue, sep 9, 2025 until tue, jun 30, 2026, swimming pool: closed from mon, sep 14, 2026 until wed, jun 30, 2027

License number: 松保(生衛)第404号

Reviews

Value for money:
8.11
Location:
8.61
Staff:
9.61
Facilities:
9.67
Comfort:
9.78
Cleanliness:
9.67
Andrea
Jun 13, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Just a phenomenal and unique property, consisting of just 7 rooms in a former museum designed by Tadao Ando. While it is quiet and secluded, it is only about a 20 minute drive into the center of Matsuyama, where you can visit the castle, Dogo shopping street, and temples along the Shikoku Pilgrimage. The rooms/suites are clean, spacious and well-thought out. Ours had a separate sitting area; comfortable bed; large bathroom with two sinks and plenty of counter room; large walk-in closet with a bench that could accommodate two clam-shell style suitcases; two toilets; and the pièce de résistance- a separate shower/onsen/relaxation area. Indeed, we were pleasantly surprised to learn upon our arrival that the “open air” bath was a true onsen. But even more than the quality and comfort of the property, we were awed by the staff and the level of service. As other reviews have noted, being greeted and cared to by English-speaking Brett made communications easy. Kudos also to the effusive property manager Kazonori, who did everything possible to make guests comfortable when we unfortunately lost power overnight due to the typhoon; to Chef who prepared exceptional multi-course meals catering to our particular dietary needs and also managed to whip up breakfast notwithstanding the power outage; to the masseuses who gave us some of the best messages we have ever had; and to the entire staff for making this a memorable stay and for their assistance in arranging a visit to a clinic for a minor medical issue. I truly hope we have the opportunity to return again to Setouchi Retreat!
Negative: Nothing not to like
Summary: Phenomenal and Memorable Stay
See All Reviews

Room Arrangement

Room Info Facilities
Presidential Suite with Extra Bed and Ocean View
Room Type: Suite
Room Size: 170 m2
2 Full bed(s) Bed
2 Sofa bed Bed
Presidential Suite with Extra Bed and Ocean View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate/Cookies

Bathroom

Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe

General

Hypoallergenic, Soundproof, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Fire extinguisher

Media & Technology

TV, Flat-screen TV

Outdoors

Terrace, Balcony

Kitchen

Electric kettle, Refrigerator, Dining table, Coffee machine, Wine glasses

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Walk-in closet, Linens, Wardrobe or closet

View

Sea view, Pool view, Quiet street view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Pajamas, Hypoallergenic pillow, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Layout

Window

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite with Extra Bed and Ocean View
Room Type: Suite
Room Size: 103 m2
2 Twin bed(s) Bed
1 Sofa bed Bed
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate/Cookies

Bathroom

Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Additional bathroom, Shampoo, Bathrobe

General

Hypoallergenic, Soundproof, Safe, Heating, Smoke Alarm, Air conditioning, Fire extinguisher, Carpeted, Trash cans, Key access, Interconnecting room(s) available

Media & Technology

TV, Flat-screen TV

Outdoors

Terrace, Balcony, Patio

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Walk-in closet, Linens, Wardrobe or closet

View

Sea view, Pool view, Quiet street view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Pajamas, Hypoallergenic pillow, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Sofa Bed and Garden View
Room Type: Suite
Room Size: 106 m2
3 Twin bed(s) Bed
Suite with Sofa Bed and Garden View

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate/Cookies

Bathroom

Shower cap, Toilet paper, Private bathroom, Bidet, Shower, Hairdryer, Toilet, Toothbrush, Body soap, Guest bathroom, Bathtub or shower, Towels, Shampoo, Slippers, Bathrobe, Conditioner, Free toiletries, Bathtub

General

Hypoallergenic, Soundproof, Safe, Heating, Smoke Alarm, Air conditioning, Trash cans, Carpeted, Hardwood or parquet floors, Key access, Fire extinguisher

Media & Technology

TV, Flat-screen TV

Outdoors

Terrace, Balcony, Patio

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Walk-in closet, Linens, Wardrobe or closet

View

Quiet street view, Inner courtyard view, Garden view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible

Room amenities

Pajamas, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Sofa Bed and Open-Air Bath Upper Level Floor
Room Type: Suite
Room Size: 106 m2
2 Twin bed(s) Bed
2 Sofa bed Bed
Suite with Sofa Bed and Open-Air Bath Upper Level Floor

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate/Cookies

Bathroom

Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe, Spa tub

General

Hypoallergenic, Soundproof, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Fire extinguisher

Media & Technology

TV, Flat-screen TV

Activities

Hot tub

Outdoors

Terrace, Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Walk-in closet, Linens, Wardrobe or closet

View

Sea view, Quiet street view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Entertainment & Family Services

Baby safety gates

Room amenities

Pajamas, Hypoallergenic pillow, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Hot Spring

Open-air bath

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite with Sofa Bed and Open-Air Bath Lower Level Floor
Room Type: Suite
Room Size: 106 m2
2 Twin bed(s) Bed
2 Sofa bed Bed
Suite with Sofa Bed and Open-Air Bath Lower Level Floor

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar, Chocolate/Cookies

Bathroom

Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe, Spa tub

General

Hypoallergenic, Soundproof, Safe, Heating, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key access, Fire extinguisher

Media & Technology

TV, Flat-screen TV

Activities

Hot tub

Outdoors

Terrace, Balcony

Kitchen

Wine glasses, Electric kettle, Refrigerator, Coffee machine

Living Area

Sitting area, Sofa, Desk

Bedroom

Alarm clock, Walk-in closet, Linens, Wardrobe or closet

View

Quiet street view, Inner courtyard view, Garden view, View

Accessibility

Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible

Room amenities

Pajamas, Hypoallergenic pillow, Socket near the bed, Sofa bed, Feather pillow, Non-feather pillow

Hot Spring

Open-air bath

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Matsuyama hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsuyama hotel?

Check-in time for Matsuyama hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsuyama hotel have a swimming pool?

Yes, this Matsuyama hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsuyama hotel?

Best-rates for the Matsuyama hotel starts from $1,659 per night with includes Guest Services, Hot Tub, Internet, Pool, View, Private Pool, Ocean View, Oceanfront, Sports/Activities, Wellness Facilities, Spa, Fireplace/Heating, Laundry, Designated Smoking Area, Balcony/Terrace, Security/Safety, Entertainment, Air Conditioner, Parking, Accessibility, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Matsuyama hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsuyama hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsuyama hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsuyama hotel?

Based on the information reported by the owner or manager, the Matsuyama hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsuyama hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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