Grand Hotel Italia | Hotel in Cluj-Napoca

| 9.2 (211 Reviews) |  1 Bathroom
Cluj-Napoca Hotel | Grand Hotel Italia

Hotel in Cluj-Napoca

Luxury hotel with a full-service spa and a fitness center
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Grand Hotel Italia offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Cluj-Napoca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 2 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 3 children 1 year old and younger stay free when using existing bedding. cribs (infant beds) are available for ron 10.0 per night.
Payment Policy
Fee for buffet breakfast: approximately ron 75 for adults and ron 75 for children airport shuttle fee: ron 83.70 (one-way) airport shuttle fee per child: ron 83.70 self parking fee: ron 10 per day pet fee: ron 40 per pet, per night service animals are exempt from fees crib (infant bed) fee: ron 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 7 lbs per pet) pets allowed for an extra charge of ron 40 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Tobias
Sep 7, 2025 10:40:00 PM
Review Score:   8
Summary: I stayed for three nights, and the room was cleaned twice. However, the cleaning mainly consisted of making the bed and replacing towels. On my first night, I had takeout pizza, and the box with leftovers remained on the table for my entire stay. I’m not sure why it wasn’t simply removed. The wristband system for the pool and swimming area felt a bit unnecessary—more convenient access for hotel guests would have been preferable. That said, the pool itself was nice, and the bar was a great addition. Overall, the customer service felt rather formal and lacked a personal touch. For example, I was scolded for not wearing a shirt in the lobby after leaving the pool, and takeout food could only be eaten in the room. While I understand these are standard rules, a more flexible approach that considers the environment would have been appreciated. Breakfast, however, was very good overall All in all, 7/10
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